Privacy Policy
Filters For You
Last updated: 2/03/2026
Filters For You respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy explains how we collect, use, store and disclose your information.
1. Who We Are
Filters For You is a Sydney based water filtration installation business providing undersink systems, reverse osmosis systems, and whole house filtration services.
For privacy enquiries, contact:
Email: info@filtersforyou.com.au
Phone: 0430546749
Address: Portland Street, Croydon Park, NSW, 2133
2. What Information We Collect
We may collect the following personal information:
• Full name
• Email address
• Phone number
• Property address
• Booking and installation details
• Payment information processed securely via third party providers
• Website usage data such as IP address, browser type and device information
We only collect information necessary to provide our services.
3. How We Collect Information
We collect personal information when you:
• Submit an enquiry form
• Complete a suitability check
• Book an installation
• Subscribe to a service plan
• Contact us via phone, email, or social media
• Visit our website
We also use cookies and tracking technologies such as Meta Pixel and analytics tools to understand website performance and improve advertising.
4. How We Use Your Information
We use your information to:
• Respond to enquiries
• Schedule and complete installations
• Process payments
• Provide service reminders
• Improve our website and services
• Run and optimise advertising campaigns
• Comply with legal obligations
We do not sell your personal information.
5. Advertising and Analytics
We may use third party tools including:
• Meta advertising platforms
• Google Analytics
• Wix analytics tools
These services may collect information about your interaction with our website through cookies or similar technologies.
You can control cookies through your browser settings.
6. Storage and Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access or disclosure.
Information is stored securely through encrypted platforms including:
• Wix
• Payment processors
• Booking and CRM platforms
While we take security seriously, no online transmission is completely secure.
7. Disclosure of Information
We may disclose personal information to:
• Payment processors
• IT and website service providers
• Contractors assisting with installations
• Legal or regulatory authorities if required by law
We do not disclose your information for unrelated third party marketing.
8. Access and Correction
You may request access to your personal information or request corrections by contacting us directly.
We will respond within a reasonable timeframe.
9. Retention of Information
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact:
Filters For You
Email: info@filtersforyou.com.au
Phone: 0430546749
Address: Portland Street, Croydon Park, NSW, 2133